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JWMJWM's avatar
JWMJWM
Explorer | Level 4
8 years ago
Solved

Smart Sync doesn't work for Logic Pro files

I'm experiencing an issue with smart sync.

 

It works perfectly for all my files, exept for Logic Pro X Files. 

 

When I right-click and choose 'online only' it syncs, sets the icon to the grey online-only-icon, but within 5 seconds or so, the green 'local-icon' appears again and it's not synced anymore.

 

I tried to find which application is causing this, but I can't find it.

 

Do you have experience with this issue?

 

Thanks!

 

Jaap

 

I'm running High Sierra 10.13.1 and Dropbox 40.4.46

  • Rich's avatar
    Rich
    8 years ago

    oliespink wrote:
    ... they have said an application is using the files so it’s not a problem with Dropbox, that’s not the case as far as I can tell and I am totally stuck, did you manage to get this sorted?

    Yes, and it wasn't a Dropbox issue. It was the antivirus I was using. An update to the antivirus corrected the behavior.

25 Replies

  • Ben_B's avatar
    Ben_B
    Explorer | Level 4
    4 years ago

    Disagree.

    Recently moved my Logic files from the local music folder into a Dropbox folder.

     

    When double clicking a Logic cloud file, it opens the project without downloading all the assets, and appears empty.

     

    I've tried trouble shooting, including exploring the package, and manually syncing subfolders.

     

    This helped a little, but when the project opened, I had a warning that the assets were not compatible, and only 8-bit! (Which I knew was not true when it was created!).

     

    In short, Dropbox is not playing nice with Package file formats like Logic. Microsoft Teams has the same problem, and was the only reason I hadn't moved across from Dropbox! I always zip GarageBand/Logic files before uploading to Teams...

    I expected better from dropbox....

  • oliespink's avatar
    oliespink
    Helpful | Level 6
    4 years ago
    I moved over to Backblaze for all my remote backups and just use Dropbox for live work projects. Backblaze is brilliant btw
  • GuoYunshen72's avatar
    GuoYunshen72
    Explorer | Level 4
    4 years ago

    It works flawlessly here, but I don't use package, only project folders. For my workflow package are really inconvenient...

  • Ben_B's avatar
    Ben_B
    Explorer | Level 4
    4 years ago

    Same problem with Mindnode files - these are also package file format, and not all subfolders within the package are downloading, even if requested.

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