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Forum Discussion

leoheck's avatar
leoheck
Helpful | Level 6
4 years ago
Solved

[Solved, Ubuntu 22.04] Dropbox is always "Connecting..."

Hi, Dropbox tray icon says it is "Connecting..." forever.   I cannot see the list of the latest modified files as it used to show or use the tray, actually.   I am using Linux Ubuntu 22.04 ...
desktop
Linux
sync
  • leoheck's avatar
    leoheck
    4 years ago

    Hey folks,

     

    I found an extension that solves this issue for me. It worked immediately as soon as I installed the extension. No reboot or logout was required.

    I just have to point out I am using Ubuntu 22.04.

    https://extensions.gnome.org/extension/615/appindicator-support/

     

    I was and still also using this extension to display old tray icons. Maybe it is also important.

    https://extensions.gnome.org/extension/2890/tray-icons-reloaded/

     

    Now I am happy again, here is the proof to make you happy too.

     

    Mod note: 

    Please note that Dropbox is only supported on vanilla builds of Ubuntu 14.04 or later, or Fedora 21 or later.

     

    We don't officially support forks or variants of these operating systems, or other flavors of Linux at this time.

     

    You can learn more about our supported distros for Linux here.

alanpmuscat's avatar
alanpmuscat
Helpful | Level 6
4 years ago

As requested here is a screenshot of the commands....

Здравко's avatar
Здравко
Legendary | Level 20
4 years ago

Everything seems normal in your post alanpmuscat. You files are in sync, at least.

If I have to bet this is some type of escalation of old problem related to tray icon and menu. Nobody from Dropbox development took care! There are bugs in haw Dropbox application "communicates" to the desktop environment. It always has been on border of stability.

Let's hope somebody will take some more care, finally (when already behind this border of stability). Let's hope...

  • alanpmuscat's avatar
    alanpmuscat
    Helpful | Level 6
    4 years ago

    Thanks for the quick reply.

     

    dbox_ given the above response I kindly request that the Tray Icon and Menu issue be escalated so that a solution is found.

     

    Thanks in advance.

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