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Forum Discussion
Benjamin Gordon
7 months agoHelpful | Level 7
Some files appear in my account online and on my phone but not in my desktop Dropbox folder
hi all. there are some files missing from the desktop app on mac os 15.5.
they are on my dropbox app / account but not downloading to the mac.
any ideas why?
ive tried re-installing, full unins...
Benjamin Gordon
7 months agoHelpful | Level 7
there are no sync issues showing. older .logicx files download fine but recent ones are not syncing to the mac/desktop.
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