Forum Discussion

Benjamin Gordon's avatar
Benjamin Gordon
Helpful | Level 7
7 months ago

Some files appear in my account online and on my phone but not in my desktop Dropbox folder

hi all. there are some files missing from the desktop app on mac os 15.5. they are on my dropbox app / account but not downloading to the mac. any ideas why? ive tried re-installing, full unins...
desktop
sync
littlevee99's avatar
littlevee99
Explorer | Level 4
7 months ago

I tried it, and it worked, even though it's a beta version. Thank you so much! 😀

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 months ago

Hey guys! 

I was ready to jump in here, and suggest some troubleshooting steps on my end, but it seems everything is now sorted for you, right? 🤓

Happy to see that your issue is now resolved! If you need something else, please let us know, and we'll be more than happy to help every step of the way. 

  • littlevee99's avatar
    littlevee99
    Explorer | Level 4
    7 months ago

    Thank you for your support. 😀

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