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Forum Discussion
hjhworks
2 months agoHelpful | Level 5
Suddenly cant create multiple folders at once
I use dropbox online for work. We have to create multiple folders a day for multiple clients. For years now, the easiest thing to do has been to click "Create Folder" and then use /'s to tack on the ...
Dell_Dropbox
Community Manager
2 months agoWelcome to the community hjhworks
Just want to make sure I understand things clearly.
First, this is happening on the Dropbox website, and not in the desktop app, correct?
Secondly, what kind of account/plan are you using specifically?
Can you take a screenshot of the error you're receiving?
hjhworks
2 months agoHelpful | Level 5
Hello,
Yes, I use the dropbox online version in the browser, not the desktop app.
I believe the plan is "Dropbox Advanced" but I cannot give you much more information than that. As previously stated, this is used through my job, so I do not personally have access to all of the plan information.
This is the error I am receiving.
Previously, when creating a folder, I was able to do Client Name/Folder/Folder to create multiple folders within one another. I have never gotten this error until today.
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