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Mebius's avatar
Mebius
Explorer | Level 4
3 years ago
Solved

sync icons are missing

I use Dropbox on iPhone and 2 PC's: Surface and HP all-in-one. Synchronisation goes fine on all three however: On the Surface all files and folders show sync icons. On the HP no sync icons at a...
desktop
sync
windows
  • Nancy's avatar
    Nancy
    3 years ago

    Hello from me as well, Mebius! I’m glad to hear you figured this out. 

     

    From what I know, this is the limit for the overlay icons, as well, and it can’t be increased. However, since this is something regarding the Windows OS, I’d recommend having a look with Microsoft, in case there’s a workaround or something else they can suggest.

Mebius's avatar
Mebius
Explorer | Level 4
3 years ago

I just did it. Still no icons.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi Mebius, I hope you're doing well! 

 

Could you let me know the app's version, and syncing status on the device that you can't see the icons on? Have you tried restarting your device at all?

 

Keep me posted! 

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