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Mebius's avatar
Mebius
Explorer | Level 4
3 years ago
Solved

sync icons are missing

I use Dropbox on iPhone and 2 PC's: Surface and HP all-in-one. Synchronisation goes fine on all three however: On the Surface all files and folders show sync icons. On the HP no sync icons at a...
desktop
sync
windows
  • Nancy's avatar
    Nancy
    3 years ago

    Hello from me as well, Mebius! I’m glad to hear you figured this out. 

     

    From what I know, this is the limit for the overlay icons, as well, and it can’t be increased. However, since this is something regarding the Windows OS, I’d recommend having a look with Microsoft, in case there’s a workaround or something else they can suggest.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi Mebius, thanks for the update! 

 

Could you attach some screenshots of the files/folders inside your Dropbox folder, in order for me to have visual too? 

Mebius's avatar
Mebius
Explorer | Level 4
3 years ago

Hallo Megan,

This is a screenshot of my Surface (with icons):

And here below of my HP (no icons):

Is this the answer you expected?

kind regards, Mebius

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