We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
kevin97
2 years agoNew member | Level 2
Sync status stuck on 1 file syncing but I don't know which one it is
My dropbox synchronizes other new files normally, but it keeps showing that one file is being synchronized and cannot be synchronized successfully. I don't know what file this is either
1 Reply
- Hannah2 years ago
Dropbox Community Moderator
Hey kevin97, welcome to our Community and happy Monday!
If you click on your Dropbox icon there, on your system tray, then on your initials and then on "view sync issues", what do you see?
Let me know and we'll go from there.
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!