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kevin97's avatar
kevin97
New member | Level 2
2 years ago

Sync status stuck on 1 file syncing but I don't know which one it is

My dropbox synchronizes other new files normally, but it keeps showing that one file is being synchronized and cannot be synchronized successfully. I don't know what file this is either

 

desktop
sync

1 Reply

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  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey kevin97, welcome to our Community and happy Monday!

     

    If you click on your Dropbox icon there, on your system tray, then on your initials and then on "view sync issues", what do you see?

     

    Let me know and we'll go from there.

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