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markushaapa's avatar
markushaapa
Explorer | Level 3
1 month ago

Syncing does not proceed on my fast W10 PC

I have DB 241.4.4853 on Win10 PC. Dropbox keeps Uploading 203,163 files and downloading 5 files, but no progress for days. I do not see any updated DB content on my laptop (my other computer, W11) Dr...
desktop
sync
windows
markushaapa's avatar
markushaapa
Explorer | Level 3
1 month ago

Thanks! - I did that, I was not 100% sure if the installation was completed as I did not get any message such as "Installation completed", but did it twice. Dropbox still stuck on the downloads and uploads with no progress.

  • markushaapa's avatar
    markushaapa
    Explorer | Level 3
    1 month ago

    Bandwidth is set by Dropbox automatically. Still no progress in uploading nor downloading, not a single file goes up or down. Help appreciated

     

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      1 month ago

      Thanks for the update on this markushaapa - much appreciated.

      Have you tried logging out from your Dropbox account through the app's preferences and then back in?

      If you did and this persists, the next step would be an advanced reinstall at this point.

      In any case, please keep us posted. 

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      1 month ago

      Hey markushaapa!

      Following up to confirm whether your issue is resolved or if further support is needed. We're here to help either way.

      • markushaapa's avatar
        markushaapa
        Explorer | Level 3
        1 month ago

        I tried the solutions suggested on this chat, but they did not solve the issue. I then asked ChatGPT for advice and it worked. My dropbox is working correctly again. Thank you for following up with me!

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