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Forum Discussion
Syncing icons on the files in the Dropbox folder have changed
Hello The Finder Extension Icons indicating whether a file or folder is Online Only or Available Offline are showing up in my Finder, however, the statuses are incorrect. For instance a folder that ...
"If a folder contains at least 1 online-only file then the folder’s sync icon will be online-only "
How does that make sense? How is it better for users to see a folder is online-only when the majority of files are downloaded and availble?
Please rollback to the previous system 😞
Does anyone at Dropbox actually read this forum? This change seems universally despised, but there's no way of knowing whether it will be rolled back or not. I think we would all like to know. If this is a permanent change, I will likely end my subscription and go back to using my free university Box Sync account. Box has plenty of issues of its own, but at least I can understand what the sync icons mean.
William F.5 I believe Dropbox is already aware of the situation.
The problem might be related with the time necessary to redo this update.
This becomes even more relevant after the announcement two months ago of significant price increases in our business subscriptions during this year.
What surprises me the most is that someone at Dropbox proposed this 'good' idea and the rest of the staff or the people who decide go ahead with it. Nobody inside questioned why, nor the advantage for its users?
Let's make this update because it will improve the user experience and help them do something (which no one can explain)... instead, let's deliver a 'concept version' of what Smart Sync would be.
Latest feedback from Drobpox:
"Hello, thank you very much for that.
We are aware of what our users have been saying about the new sync icons.
Dropbox is always looking for ways to improve for our users. We always want to make things easier and simpler. We'll make sure your feedback is given to the engineering team who look after Dropbox on people's desktop and app. They are always looking for ways to improve the Dropbox experience.
Thanks again for reaching out to us. Have a great week."
leandrosilva thanks for sharing! Hopefully enough people reach out to Dropbox for it to make a difference.
