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Forum Discussion
johnrinek
3 years agoHelpful | Level 6
Syncing icons on the files in the Dropbox folder have changed
Hello
The Finder Extension Icons indicating whether a file or folder is Online Only or Available Offline are showing up in my Finder, however, the statuses are incorrect. For instance a folder that contains files that are both Online Only files and Available Offline files is showing a cloud icon, when it should be showing a white circle with a green checkmark and green outline. I think the Finder Extension is confused. Is there a way to reset the Finder Extension so the icons show correctly without changing the Online Only or Available Offline settings that I have for my files/folders? I do not want to change the statuses of my files/folders, I just want the icons to indicate the statuses correctly. Thank you.
Mac 10.14.6
Dropbox 152.4.4880
163 Replies
Replies have been turned off for this discussion
- jackprest3 years agoHelpful | Level 5
- rusdom3 years agoCollaborator | Level 9
I still just can't understand why Dropbox did this. And nothing I've heard from Dropbox comes close to explaining it.
It's like Dropbox was a world class runner... and then decided to break its own leg... and actually thought breaking its leg would help to run faster. Mind boggling.
dbox_ Can we get a response to this issue, why this decision was made, and how Dropbox is handling it now? I know we'd all really appreciate that, as the only reason any of us is as frustrated as we are is because we really do like the Dropbox product and the old sync icon system so much.
- jackprest3 years agoHelpful | Level 5
- rusdom3 years agoCollaborator | Level 9
jackprest Thanks for sharing that. Agree it's not the ideal solution but at least it offers some kind of workaround. And at this point, I'll take whatever workaround I can get!
(And to be clear, the "ideal" solution would indeed be just going back to the previous, far superior icon system)
Thanks again for sharing!
- mathiaschoo3 years agoExplorer | Level 4
Please REVERT to the old system.
- jackprest3 years agoHelpful | Level 5
Hey Guys,
Although I 100% support rollback of this feature I did find a small workflow thing that can help find those unwanted local files now hidden it "online-only" cloud icon folders.
If you right click on a folder on a cloud icon folder and it offers the dropdown menu option to "make online only" there are offline files somewhere in that folder structure. This option will disappear if its actually all online only.
It still sucks but at least if you have deep file structures there is a way to see at a higher level where local files are hiding. Like the previous system did... really well...
- jackprest3 years agoHelpful | Level 5
Hey I keep trying to up vote this and every time I come back to the thread it says I haven't voted for it?
- cindy t.33 years agoCollaborator | Level 9
They've now made sure I know how to end my subscription to Dropbox. That sounds like they have no intention of giving us us the old icon system back. Very disappointed. This seems like such an easy thing - just go back to what was working before!
- arigoldfilms3 years agoCollaborator | Level 10This is a very serious problem with the latest dropbox, and customer service told us to upvote this thread below so that the engineers know that many people find it unacceptable:
https://www.dropboxforum.com/t5/Dropbox-ideas/Can-we-have-the-old-syncing-icons-back/idc-p/617671#M75619
About the idea and comment and spread the word, thank you. - arigoldfilms3 years agoCollaborator | Level 10
Kafka-level “solution”
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