Our Community is in read-only mode until April 8th, learn more here. You can still search existing threads or get help via Dropbox Support, the Dropbox Help Center, or Learn.
Forum Discussion
Syncing icons on the files in the Dropbox folder have changed
Hello
The Finder Extension Icons indicating whether a file or folder is Online Only or Available Offline are showing up in my Finder, however, the statuses are incorrect. For instance a folder that contains files that are both Online Only files and Available Offline files is showing a cloud icon, when it should be showing a white circle with a green checkmark and green outline. I think the Finder Extension is confused. Is there a way to reset the Finder Extension so the icons show correctly without changing the Online Only or Available Offline settings that I have for my files/folders? I do not want to change the statuses of my files/folders, I just want the icons to indicate the statuses correctly. Thank you.
Mac 10.14.6
Dropbox 152.4.4880
163 Replies
Replies have been turned off for this discussion
- Hannah
Dropbox Community Moderator
Hey johnrinek, thanks for taking the time to post here!
Are you seeing the green check mark in the white circle on files as well, instead of just folders?
Would you mind sending over some screenshots, explaining what you see, so we can have a visual as well?
Also, is syncing up to date on your Dropbox app? You can hover over the Dropbox icon in your menu bar, to check.
Thanks in advance.
- Hannah
Hey Frennys, thanks for posting to our Community.
Would you mind sending over some screenshots of the changes you see?
That way we can get a better understanding and a visual of what you mean.
Thanks in advance!
Dea All, since a few days I noticed that my dropbox app installed on Windows 11 behaves in a different way than usual. First, I no longer have the solid green dots in my off-line files but white-green dots, moreover the interfaces also changed (I had a menu to select off-line and online sync but now the comments are in the main preference menu). Any explanation? I am sure my explanation wasn't very clear, sorry.
