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Forum Discussion
johnrinek
3 years agoHelpful | Level 6
Syncing icons on the files in the Dropbox folder have changed
Hello
The Finder Extension Icons indicating whether a file or folder is Online Only or Available Offline are showing up in my Finder, however, the statuses are incorrect. For instance a folder that contains files that are both Online Only files and Available Offline files is showing a cloud icon, when it should be showing a white circle with a green checkmark and green outline. I think the Finder Extension is confused. Is there a way to reset the Finder Extension so the icons show correctly without changing the Online Only or Available Offline settings that I have for my files/folders? I do not want to change the statuses of my files/folders, I just want the icons to indicate the statuses correctly. Thank you.
Mac 10.14.6
Dropbox 152.4.4880
163 Replies
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- arigoldfilms3 years agoCollaborator | Level 10
I have already commented here but I hope everyone who lands on this discussion upvotes it. Those of us who have brought our companies into the Dropbox ecosystem, and liked it, hope that they will wake up and fix this before they lose our business (and we lose a bunch of time moving to another service).
- michael tan3 years agoHelpful | Level 6
yep, truly mind-blowing how DropBox can make such a great system, and then without warning or explanation, completely ruin it. it’s almost like someone is trying to sabotage it.
IT MAKES NO SENSE. Why would they remove the distinction between a “mixed” folder and a completely “online-only” folder ??? As others have said, trying to find which folders are hogging HD space is now impossible without manually inspection their entire contents, and their subfolders’ contents. WTF???
and i can’t for the life of me think about why it matters if a local file was made local by “opening it in an app” or “bringing it offline by right-clicking”
Speaking of, i hate the “online-only / available offline” names, i always have to pause to think about what it means. If a file is “offline”, my instinct is that file *isn’t* available locally. how about just LOCAL and CLOUD? or just 🟢 or ⚪️ ? clear and fast.
So disappointing.
- arigoldfilms3 years agoCollaborator | Level 10
Agreed. The new system is unbelievably useless and will force my company to move to another cloud client if dropbox can’t put it back how it was.
Who at Dropbox came up with this?
For synced files, we need to see
—Folders fully online only
—Folders mixed online/local
—Folders fully local
That’s how it was and it was very effective. the new system is just nuts and I cannot understand why they did this. Planning to move company elsewhere
- Maximilian893 years agoHelpful | Level 6
I have this same issue, and it is making Dropbox borderline unusable. Please change it back to the old system before I fall any further behind at work.
- Maximilian893 years agoHelpful | Level 6
Yes, please bring the old system back. I cannot work with this new system. I am very close to cancelling my account over it.
- jackprest3 years agoHelpful | Level 5
Nancy Thanks tried Chrome and worked fine!
Upvote in, would vote twice if I could, this change sucks and for the life of me can't figure out what it would actually be useful for! Please change the icons back!
- jackprest3 years agoHelpful | Level 5
Also this page wont let me upvote this idea..? But I can up vote others
- jackprest3 years agoHelpful | Level 5
Totally agree this change pretty much stops dropbox being an effective cloud based file system. I can no longer easily manage my folders and see what is online/offline. Baffling why this would be changed. Please revert to the old icon system. Likely to leave Dropbox for another service as its ability to work smoothly between offline/online was its main selling point for me.
- leandrosilva3 years agoCollaborator | Level 10
Hello,
What surprises me the most is that someone at Dropbox proposed this 'good' idea and the rest of the staff or the people who decide go ahead with it. Nobody inside questioned why, nor the advantage for its users?
Let's make this update because it will improve the user experience and help them do something (which no one can explain)... instead, let's deliver a 'concept version' of what Smart Sync would be.
- cindy t.33 years agoCollaborator | Level 9
This shouldn't even be an issue -- it NEVER SHOULD HAVE CHANGED.
Marking a folder online only when just one file is online only makes Dropbox too cumbersome to be very useful anymore. I don't have time to go scrolling around to see what I have available on my computer and what isn't.
I've already started looking for a replacement in case this isn't fixed by the time my subscription renews.
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