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Forum Discussion
holf
6 years agoHelpful | Level 6
Syncing is stuck on my Linux devices, what can I do?
It seems I have the same problem as mentioned in above posts. I am running Dropbox on a pc and laptop, both having Linux-Lubuntu as the os. After a "one time update" on both systems, Dropbox is stuck...
- 6 years ago
Hi holf,
At the beginning you can try fix possible permission errors:
sudo chown -R "$USER" "$HOME/Dropbox" sudo chattr -R -i "$HOME/Dropbox" chmod -R u+rw ~/Dropbox
Also, existing symbolic links could be found using:
ls -alR ~/Dropbox | grep " -> "
If no any change, check the needs for watchable entries:
i=0; IFS=$'\n'; for a in `ls -R1 ~/Dropbox`; do ((++i)); done; echo $i
The above will give you some estimation. The current upper border could be received using:
sysctl fs.inotify.max_user_watches
If the estimation above don't fit in last result, try extend the border using something like:
sudo sysctl -w fs.inotify.max_user_watches=100000
Tune the value according your needs (with some reserve, of course).
If nothing helps yet, try to find out the exact files making troubles (which will give you chance investigate further), using something like:
(IFS=$'\n';for i in `ls -R1 ~/Dropbox`; do if [[ "$i" =~ ":" ]]; then cd `echo "$i" | sed "y/:/\//"`; echo -n "In folder: "; pwd; dropbox filestatus; fi; done) | grep -vi "up to date" | grep -vi ".dropbox:" | grep -vi ".dropbox.cache:"
Last command assume you have installed properly 'dropbox' command, either using debian package or by hand. Otherwise "command not found" will be signaled. Will be enumerated all folders in Dropbox and signaled problematic files inside, if any. Be patient, could take some time, depending on your content size. Once found out problematic entries, you can use different techniques for investigate, like see current file's classic attributes (the simplest one):
ls -l ~/Dropbox/Troublesome/file.ext
Good luck. :wink:
Здравко
4 years agoLegendary | Level 20
Hi Jaidan B.,
You did really hard troubleshooting work! That's truly strange. 🤔 After OS from scratch install and application install from scratch too (including without data),... nothing should be able stop the initial syncing at lest.
The only part of your troubleshooting you can pay a little more attention is:
Jaidan B. wrote:...
Attempted to use `dropbox filestatus` but it shows some directories as `syncing` but the files inside that directory are `up-to-date`.
...
Here 'syncing' directories means something inside has not completed yet or hasn't started at all! All files in that directory 'up to date' means existing files are ok, but may be others aren't there yet. Did you check content matching of one such directory locally (on the disk) and remotely (on the cloud; using web browser)? 🧐 Is there some difference?
Once you know such details, you would be able direct your attention further in correct direction. What is the result of just stop and start the daemon anew? In sequence run "dropbox stop; dropbox start". Does the sync process make some steps further?
Good luck!
Jaidan B.
4 years agoHelpful | Level 5
Thanks Здравко for your prompt response.
There are 5 folders which say "syncing" but all files inside are "up-to-date". I did a file count and found there are files missing. One folder, it is all photos taken on 1st Sep 2008 which appear on the web but do not appear on my computer. However, when I download one and try to save it to the dropbox location on my computer, it is labelled as a sync conflict. I have used `ls -lah` to show me hidden files and the missing ones do not appear. I can open them OK in the web browser.
I have not checked the other folders yet as I need to sleep (it is late here). I will look into this further in the morning.
Restarting the daemon in the manner you described has not made a difference. It usually takes some time to "index" then stalls again at 83 files.
I'll report back either way as these diagnostics may help others.
Regards,
J
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