Forum Discussion

anonymous's avatar
anonymous
3 years ago

Teams vs Sharing One Account

Hi all, I have a client that is currently using one Dropbox account and having multiple employees share that account. I know this against Dropbox's terms and they plan on upgrading to a teams accou...
dropbox business
Share
shared links
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Sorry to jump in here, anonymous.

 

Depending on someone's plan, there are limits when sharing links, that have to do with traffic on the links, downloads per day, etc.

 

Could it be possible that this is the issue your client is having?

anonymous's avatar
anonymous
3 years ago

Thanks a great point, Hannah!

 

They haven't mentioned a “link temporarily disabled” error but that doesn't mean it's not happening. Their deliverables are rather large at times so it could definitely affect them.

 

Adds to the benefits of upgrading to a team account. 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!