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hamarb123
2 months agoNew member | Level 1
Temporary ban not lifted after 24 hours like it said it would be
I got this email the other day:
Hi Hamish,
Your sharing activity has been suspended for 24 hours due to issues with one of your files.
Your links won't work during this time, and y...
Jay
Dropbox Staff
2 months agoHi hamarb123, thanks for bringing this to our attention.
Could you attach a screenshot showing this error message you're receiving when creating a new shared link on your account?
This will help me to assist further!
Jay
Dropbox Staff
2 months agoThanks for the info, it sounds like the shared links are now functioning again from what you've described. Enjoy your week ahead!
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