Forum Discussion

clausneergaard's avatar
clausneergaard
New member | Level 2
2 months ago

The desktop app is stuck syncing 18 files on macOS Sequoia.

Device (MacBook Pro, 2019) Operating System/Browser (if using the web) (MacOS Sequoia 15.7.3) Dropbox App Version (if using the app) (240.4.8493) Syncing Status ("Syncronizing 18 f...
desktop
Mac
sync
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Hi clausneergaard! Thanks for reporting this on our forum. 

Does the desktop app mention what those 18 files are? 

You can also double check if there are any specific syncing issues reported in your Sync & storage dashboard (which you can open with the steps listed in this Help Center article).

Please feel free to send me screenshots of what you see on your end, and I’ll also have a look.

Keep me posted.

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