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EREP's avatar
EREP
Explorer | Level 4
9 months ago

The Dropbox right-click options are gone from my Mac's Finder.

I recently changed the location of my Dropbox folder and now I no longer have my right-click menu. Dropbox is running and everything has been synced. I've restarted and reinstalled dropbox and it did...
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 months ago

Hey there, EREP, let's jump right into this! 

Can you share with me the app's exact syncing status at the moment? 

You also mentioned that you recently changed the location of your Dropbox folder. Can you confirm that these were the steps that you used? If not, feel free to clarify. 

Lastly, can you please follow these steps to restart your Finder and let me know if there's any improvement?

I'll be waiting for your updates!

EREP's avatar
EREP
Explorer | Level 4
9 months ago
  1. "Your files are up to date" 
  2. Yes I moved my Dropbox folder using the method above.
  3. Dropbox does not show in Finder Extensions (see Screenshot)

     

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 months ago

    Hey EREP, thanks for replying back to me!

    Can you please try to click the following to see if it changes things at all? 
     
    -Click on the Apple icon at the top left of your screen.
    -Click on System Settings.
    -On the General tab, select Login Items & Extensions.
    -Scroll down to Extensions, and click the (i) next to File Providers.
    -Toggle Dropbox to Off and then to On again. 

    • EREP's avatar
      EREP
      Explorer | Level 4
      9 months ago

      Did that but still missing menu, still not in finder extensions.

      • Megan's avatar
        Megan
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        9 months ago

        I see, thanks for checking EREP!

        Can you also follow these steps in order to perform an advanced reinstall? That should do the trick.

        If not, let me know and we'll take it from there! 

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