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EREP's avatar
EREP
Explorer | Level 4
9 months ago

The Dropbox right-click options are gone from my Mac's Finder.

I recently changed the location of my Dropbox folder and now I no longer have my right-click menu. Dropbox is running and everything has been synced. I've restarted and reinstalled dropbox and it did...
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EREP's avatar
EREP
Explorer | Level 4
9 months ago
  1. "Your files are up to date" 
  2. Yes I moved my Dropbox folder using the method above.
  3. Dropbox does not show in Finder Extensions (see Screenshot)

     

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 months ago

Hey EREP, thanks for replying back to me!

Can you please try to click the following to see if it changes things at all? 
 
-Click on the Apple icon at the top left of your screen.
-Click on System Settings.
-On the General tab, select Login Items & Extensions.
-Scroll down to Extensions, and click the (i) next to File Providers.
-Toggle Dropbox to Off and then to On again. 

  • EREP's avatar
    EREP
    Explorer | Level 4
    9 months ago

    Did that but still missing menu, still not in finder extensions.

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      9 months ago

      I see, thanks for checking EREP!

      Can you also follow these steps in order to perform an advanced reinstall? That should do the trick.

      If not, let me know and we'll take it from there! 

    • Theresa's avatar
      Theresa
      Icon for Community Manager rankCommunity Manager
      8 months ago

      Hi EREP​ , and welcome to the Dropbox Community! 🎉

      I’m glad to see that Megan​ has given you some great advice on how to reactivate the right clicks on your Mac. 

      I just wanted to check in, were you able to reactivate this with the steps provided? I hope everything got sorted, but if not, just give me a shout, I’m happy to help 🤗.

      T 😺 (Dropbox Community Manager)

      • Mfruckus's avatar
        Mfruckus
        Explorer | Level 3
        8 months ago

        Well, no. If you read my comment above it says that it’s still not working. 

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      8 months ago

      HI Mfruckus, when you reinstalled the Dropbox desktop application, did you install it with admin privileges?

      Is this a personal machine, or a company-managed device?

      • EREP's avatar
        EREP
        Explorer | Level 4
        8 months ago

        Since this is a Mac that it was installed on with only me as the administrator then yes it was installed with admin privileges. 

        This is my personal machine. 

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