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EREP's avatar
EREP
Explorer | Level 4
11 months ago

The Dropbox right-click options are gone from my Mac's Finder.

I recently changed the location of my Dropbox folder and now I no longer have my right-click menu. Dropbox is running and everything has been synced. I've restarted and reinstalled dropbox and it did...
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Mac
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
11 months ago

Hey EREP, thanks for replying back to me!

Can you please try to click the following to see if it changes things at all? 
 
-Click on the Apple icon at the top left of your screen.
-Click on System Settings.
-On the General tab, select Login Items & Extensions.
-Scroll down to Extensions, and click the (i) next to File Providers.
-Toggle Dropbox to Off and then to On again. 

EREP's avatar
EREP
Explorer | Level 4
11 months ago

Did that but still missing menu, still not in finder extensions.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    11 months ago

    I see, thanks for checking EREP!

    Can you also follow these steps in order to perform an advanced reinstall? That should do the trick.

    If not, let me know and we'll take it from there! 

  • Theresa's avatar
    Theresa
    Icon for Community Manager rankCommunity Manager
    11 months ago

    Hi EREP​ , and welcome to the Dropbox Community! 🎉

    I’m glad to see that Megan​ has given you some great advice on how to reactivate the right clicks on your Mac. 

    I just wanted to check in, were you able to reactivate this with the steps provided? I hope everything got sorted, but if not, just give me a shout, I’m happy to help 🤗.

    T 😺 (Dropbox Community Manager)

    • Mfruckus's avatar
      Mfruckus
      Explorer | Level 3
      11 months ago

      Well, no. If you read my comment above it says that it’s still not working. 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    11 months ago

    HI Mfruckus, when you reinstalled the Dropbox desktop application, did you install it with admin privileges?

    Is this a personal machine, or a company-managed device?

    • EREP's avatar
      EREP
      Explorer | Level 4
      11 months ago

      Since this is a Mac that it was installed on with only me as the administrator then yes it was installed with admin privileges. 

      This is my personal machine. 

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        11 months ago

        Could you confirm what plan you're on according to this page, and what your total quota allowance is?

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