Forum Discussion

Misery1313's avatar
Misery1313
New member | Level 1
11 months ago

The Dropbox website is glitching and freezing

Over a month ago I uploaded some files to share with a client and since then some time after, the website seems to be glitching and the files show as a flashing on the screen and I can't get the site...
Web
Misery1313's avatar
Misery1313
New member | Level 1
11 months ago

I was using the newest vers of all 3 browsers I listed on a computer.

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
11 months ago

Can you also test this via an incognito window on your current browser? I’d like to check if that’ll help at all.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!