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Captcurrent's avatar
Captcurrent
Explorer | Level 4
9 months ago
Solved

The list of local Dropbox files on my Mac are different from the web

Ok when I started on drop box about when It first came out was good..  Several Macs. later.  and storage locations later.   the directory of files on dropbox is significantly different then what the application shows.   I have a limited number of files or folders then I want to keep on my local Mac because I need to keep the local files on an external drive.   I think the difference was caused by the external drive being disconnected while the Dropbox application was open..  I only recently found out this is a bad thing.   How so I "sych" up the list dropbox files shown in the application with what is in the cloud? 

  • Jay's avatar
    Jay
    9 months ago

    By default, the files and folders should already be online-only when re-checking a folder, however, if this isn't the case, you can mark them as online-only manually.

14 Replies

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 months ago

    By default, the files and folders should already be online-only when re-checking a folder, however, if this isn't the case, you can mark them as online-only manually.

  • Theresa's avatar
    Theresa
    Icon for Community Manager rankCommunity Manager
    9 months ago

    Hi Captcurrent  and welcome back to the Dropbox Community. I am glad to see your issue has been resolved. 

    By the way, my name is Theresa, and you might see me popping up around the Community 👩‍💻. I absolutely love hearing from our members and learning how they use Dropbox in their daily lives 💙

    If you're open to sharing, I’d love to hear how you use Dropbox 💡. Who knows, you might inspire some helpful tips we can share with others or even spark ideas to pass along to our internal team 🤗.

    T 😺 (Dropbox Community Manager)

  • tiffanywalkEr's avatar
    tiffanywalkEr
    Helpful | Level 5
    9 months ago

    You probably disconnected your external drive while Dropbox was open, causing the sync to fail. To fix this, close the Dropbox app, reconnect your external drive, and reopen Dropbox. This should sync your files and update them to what's in the cloud. If that doesn't work, try manually syncing from Dropbox settings.

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