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mossbeach's avatar
mossbeach
Explorer | Level 3
1 year ago
Solved

"This folder can only be shared as a link.", but the link also gives an error.

I am trying to share a folder with my wife. I try to share it and it says "This folder can only be shared as a link."   I share the link with her and she needs to request access. I click "approve...
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Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Thanks for posting about this on our forum, mossbeach!

 

Can you send me a full screenshot of the first message you mention? Is this folder located within another shared folder, by any chance?

 

I’d also like a screenshot of what your wife sees on her end when trying to open the link.

 

Let me know when you’re ready and I’ll have a look.

mossbeach's avatar
mossbeach
Explorer | Level 3
1 year ago

Here's my screen. My wife isn't around right now, so can't get her screen.

I was able to share some folders underneath my main one, but I wanted to share the root folder.

 

 

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    Do you get the same results after clearing your browser's cache or on another browser too mossbeach? 

    • mossbeach's avatar
      mossbeach
      Explorer | Level 3
      1 year ago

      I just tried that and yes, I get the same results.

      • Walter's avatar
        Walter
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        1 year ago

        Could you try creating another top folder and try to share that with your wife or even create a shared folder directly and let us know how it goes mossbeach?

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