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Forum Discussion

mcfinney's avatar
mcfinney
Helpful | Level 6
7 years ago
Solved

Time Left in Sync has been removed from the desktop app

The dropbox menu bar app has stopped showing the time left in the current sync in the bottom of the window. It shows a seemingly irrelevant progress bar but even hovering over that does not tell me t...
desktop
sync
  • Emma's avatar
    Emma
    7 years ago
    LuisA1 wrote:
    Hi everyone,
     
    I’m a member of the Dropbox desktop application team.
     
    First off, I’d like to thank you all for your feedback on this. 
     
    Earlier this year, we removed the time to sync estimate from the Dropbox menu and replaced it with a progress bar as we believed it would be a better measure of true progress of your files syncing, rather than the time to sync estimates.
     
    That said - we’ve heard you! We have decided to bring back the time to sync estimate in an upcoming build of the Dropbox desktop application!
     
    Once this build is released, you should automatically see the time to sync estimate again. We will also update you here as soon as the version with the time estimate is available. 
     
    We truly appreciate all of your feedback, it’s very important to us to make Dropbox work for our users. Thank you! 

    Hi all, 

    I've checked with the team and this has been released to the current stable version v73. 

    It is available now for download, but your devices should also automatically be updated to this version soon.

    Thanks once again for your patience and feedback!

eddiejag's avatar
eddiejag
Helpful | Level 6
7 years ago

Hello,

 

My dropbox files are syncing fine, but time left is not showing anymore. This makes it very annoying to gage how much time I will have to tell a client to wait for their files. 

 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 years ago
Hi eddiejag, I’ve merged your query into this thread since another user had the same question.
 
Would be possible we can reach out to you, and you mcfinney, in order to investigate this further? Thanks!
  • mcfinney's avatar
    mcfinney
    Helpful | Level 6
    7 years ago

    Yes, of course. I'll give you whatever info I can in order to help fix this. 

  • eddiejag's avatar
    eddiejag
    Helpful | Level 6
    7 years ago

    Sure.

    • marinacoser's avatar
      marinacoser
      Helpful | Level 6
      7 years ago

      Well, can you share how to solve it please?

      • Jay's avatar
        Jay
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        7 years ago
        Thanks for the feedback regarding the progress bar on the Dropbox desktop application. 
         
        In relation to this matter, I’ve forwarded this information to our dev team to make them aware of your comments. 
         
        [edit - 29th March] 
         
        As an update to this thread, I've received confirmation that the 'time left' prompt has been removed from the Dropbox desktop application.
         
        We do appreciate the feedback that we have received so far, and would like to let you know that our developers are being made aware of your comments.
  • mcfinney's avatar
    mcfinney
    Helpful | Level 6
    7 years ago

    Are you going to do anything to help us solve the issue? I havent been contacted by anyone. 

    • marinacoser's avatar
      marinacoser
      Helpful | Level 6
      7 years ago
      Problem remains here too, no feedback whatsoever
      • pepe1967's avatar
        pepe1967
        Helpful | Level 6
        7 years ago

        Having the same problem too!! I dropbox video content remotely and need to let my office know how long till everything is uploaded, however I no longer get an estimate of time left for sync to complete.

  • SBEditor's avatar
    SBEditor
    New member | Level 2
    7 years ago

    Hi Jay, 

    Was this fixed? It would certainly be helpful to have this function reinstated so that we can keep clients informed of the ETA of uploads when delivering via dropbox. 

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