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Forum Discussion
mcfinney
7 years agoHelpful | Level 6
Time Left in Sync has been removed from the desktop app
The dropbox menu bar app has stopped showing the time left in the current sync in the bottom of the window. It shows a seemingly irrelevant progress bar but even hovering over that does not tell me t...
- 7 years ago
LuisA1 wrote:
Hi everyone,Iām a member of the Dropbox desktop application team.First off, Iād like to thank you all for your feedback on this.Earlier this year, we removed the time to sync estimate from the Dropbox menu and replaced it with a progress bar as we believed it would be a better measure of true progress of your files syncing, rather than the time to sync estimates.That said - weāve heard you! We have decided to bring back the time to sync estimate in an upcoming build of the Dropbox desktop application!Once this build is released, you should automatically see the time to sync estimate again. We will also update you here as soon as the version with the time estimate is available.We truly appreciate all of your feedback, itās very important to us to make Dropbox work for our users. Thank you!Hi all,
I've checked with the team and this has been released to the current stable version v73.
It is available now for download, but your devices should also automatically be updated to this version soon.
Thanks once again for your patience and feedback!
Jay
Dropbox Community Moderator
7 years agoHi eddiejag, Iāve merged your query into this thread since another user had the same question.
Would be possible we can reach out to you, and you mcfinney, in order to investigate this further? Thanks!
eddiejag
7 years agoHelpful | Level 6
Sure.
- marinacoser7 years agoHelpful | Level 6
Well, can you share how to solve it please?
- Jay7 years ago
Dropbox Community Moderator
Thanks for the feedback regarding the progress bar on the Dropbox desktop application.In relation to this matter, Iāve forwarded this information to our dev team to make them aware of your comments.[edit - 29th March]As an update to this thread, I've received confirmation that the 'time left' prompt has been removed from the Dropbox desktop application.We do appreciate the feedback that we have received so far, and would like to let you know that our developers are being made aware of your comments. - availablelight7 years agoHelpful | Level 5
i have the same issue... the 'time remaining' is missing from my dropdown too. it used to appear when you click on the dropbox icon in the menu bar. it was at the bottom of the dropdown window. not there anymore! please put it back! i also have clients that i need to inform when their download will be ready.
- tgzb7 years agoNew member | Level 2Same problem here. Please bring it back, it's extremely important to know that information!
- gloson7 years agoHelpful | Level 6Yes, your dev team didn't remove the time estimate on purpose, did they? Hope you're not following in Apple's footsteps to remove the time estimate for their battery life. One of the main reasons I use Dropbox instead of Google Drive is because of the time estimate, so please don't take that away, otherwise, I might have to find an alternative solution.
- Toconnell887 years agoNew member | Level 2
I'm also having this problem. It just shows the connection speed, whereas it used to display the time remaining. Extremely inconvenient and I'd appreciate some sort of update on when this will be fixed.
- fiallnoley7 years agoNew member | Level 2
Please advise on this as its becoming very frustrating to use your service now... Ive paid for Plus and feel we deserve better service from the usually great dropbox. We need a solution after this specific feature being removed. As it stands I will have to look for an alternative unless a fix is given immediately. Please advise as there are many users waiting. Thank you.
- TdSatWork7 years agoNew member | Level 2
Hello there,
Can you please confirm whether the feature has been intentionally removed by the Dropbox Team or not?
It's desappearance makes it apparent how much of an essential feature this is in the workflow of every professional I know who uses your service.
What's going on? If this hopefully wasn't intentional, do you have any leads?
Thanks - TdSatWork7 years agoNew member | Level 2
I am on Mac os Mojave 10.14.3
and
on previous operating system at home. Issue on both machines.
- availablelight7 years agoHelpful | Level 5
kinda poor that 2 weeks have gone by since this moderator post with multiple new complaints each day and still no official reply or fix for the issue! come on guys, please respond? might be cancelling my paid subscription at this rate andf looking elsewhere...
- PW877 years agoHelpful | Level 5
Whats going on with this issue? Why has no one from dropbox followed this up?
- Matt F.307 years agoHelpful | Level 5
I am also having this issue on both OSX 10.13.6 & OSX 10.12.6 across 3 different macs (dropbox version 69.4.102)
I am uplaoding and downloading large video files (20GB+) and having an estimated time left is absolutely critical.
My clients are getting frustrated that I cannot give them an estimate, Im having to do rough math myself to figure it out.
Please fix or re-add this feature as without it I will no longer be able to use dropbox.
- marinacoser7 years agoHelpful | Level 6It seems and feels that we're abandoned to ourselves... :/ Very frustrating if you rely on dropbox for work on a daily basis
- pepe19677 years agoHelpful | Level 6
We tried removing the current version of dropbox and installing an older version, but dropbox sneaks in the latest version onto you so you can't win. We are paying a hefty subscription price for this service so bloody fix it and bring back the time left option!!!!
- DylanPickle7 years agoNew member | Level 2
+1 to wanting this feature back, although it sometimes varied greatly, I relied on it for a number of reasons. Please bring the time estimation feature back.
- gs3337 years agoNew member | Level 2
Yes please have this fix immediately. This is a deal breaker
- Matt F.307 years agoHelpful | Level 5Iām just curious as to what advantage removing such a feature would be?
- harborlighthous7 years agoHelpful | Level 6
This is a blocker for me. I need to have this feature, what is going on? Did they QA this?
- gloson7 years agoHelpful | Level 6
Perhaps they are modelling after Apple: Apple removes the ātime remainingā battery estimate in new macOS update https://www.theverge.com/2016/12/13/13939278/apple-macos-sierra-new-macbook-pros-battery-life
- Korrofilms7 years agoHelpful | Level 6
Removing this feature is ridiculous! I relied on the upload ETA to know roughly when to tell my clients their files would be ready. Please reinstate this features ASAP!
- GEK7 years agoHelpful | Level 5
This is stupid! Why remove this feature? Put it back dummies!
- dz19367 years agoNew member | Level 2
Yeah the decision to remove this feature is just plain dumb. Please bring it back ASAP.
- GEK7 years agoHelpful | Level 5
Inexplicably dumb! And why is this marked as solved??? This is not solved!
- harborlighthous7 years agoHelpful | Level 6
There is a shocking level of hubris imnplicit in this decsion by DropBox. Humilty is no where to be seen, and when a company loses the perpective one gets from embracing humility, a company is on the path towards obscurity.
- graystate7 years agoHelpful | Level 7
This is a feature that made me to decide to pay for the dropbox upgrade - every month - and use dropbox to send files to clients; then being able to give a client a rough estimate of when their files will arrive. My upload speeds are still in the dark ages at 1.6kbps, so I really need this feature. If a feature I pay for has been removed I would hope Dropbox would inform its users, not have us fumble around in the dark trying to figure out why the feature is not showing. This was literally the best feature Dropbox had. Please reinstate this feature asap.
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