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Forum Discussion

mcfinney's avatar
mcfinney
Helpful | Level 6
7 years ago
Solved

Time Left in Sync has been removed from the desktop app

The dropbox menu bar app has stopped showing the time left in the current sync in the bottom of the window. It shows a seemingly irrelevant progress bar but even hovering over that does not tell me t...
desktop
sync
  • Emma's avatar
    Emma
    7 years ago
    LuisA1 wrote:
    Hi everyone,
     
    I’m a member of the Dropbox desktop application team.
     
    First off, I’d like to thank you all for your feedback on this. 
     
    Earlier this year, we removed the time to sync estimate from the Dropbox menu and replaced it with a progress bar as we believed it would be a better measure of true progress of your files syncing, rather than the time to sync estimates.
     
    That said - we’ve heard you! We have decided to bring back the time to sync estimate in an upcoming build of the Dropbox desktop application!
     
    Once this build is released, you should automatically see the time to sync estimate again. We will also update you here as soon as the version with the time estimate is available. 
     
    We truly appreciate all of your feedback, it’s very important to us to make Dropbox work for our users. Thank you! 

    Hi all, 

    I've checked with the team and this has been released to the current stable version v73. 

    It is available now for download, but your devices should also automatically be updated to this version soon.

    Thanks once again for your patience and feedback!

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 years ago
Thanks for the feedback regarding the progress bar on the Dropbox desktop application. 
 
In relation to this matter, I’ve forwarded this information to our dev team to make them aware of your comments. 
 
[edit - 29th March] 
 
As an update to this thread, I've received confirmation that the 'time left' prompt has been removed from the Dropbox desktop application.
 
We do appreciate the feedback that we have received so far, and would like to let you know that our developers are being made aware of your comments.
availablelight's avatar
availablelight
Helpful | Level 5
7 years ago

kinda poor that 2 weeks have gone by since this moderator post with multiple new complaints each day and still no official reply or fix for the issue! come on guys, please respond? might be cancelling my paid subscription at this rate andf looking elsewhere...

  • PW87's avatar
    PW87
    Helpful | Level 5
    7 years ago

    Whats going on with this issue? Why has no one from dropbox followed this up?

  • Matt F.30's avatar
    Matt F.30
    Helpful | Level 5
    7 years ago

    I am also having this issue on both OSX 10.13.6 & OSX 10.12.6  across 3 different macs (dropbox version 69.4.102)

    I am uplaoding and downloading large video files (20GB+) and having an estimated time left is absolutely critical.

    My clients are getting frustrated that I cannot give them an estimate, Im having to do rough math myself to figure it out.

    Please fix or re-add this feature as without it I will no longer be able to use dropbox.

     

     

  • marinacoser's avatar
    marinacoser
    Helpful | Level 6
    7 years ago
    It seems and feels that we're abandoned to ourselves... :/ Very frustrating if you rely on dropbox for work on a daily basis
  • pepe1967's avatar
    pepe1967
    Helpful | Level 6
    7 years ago

    We tried removing the current version of dropbox and installing an older version, but dropbox sneaks in the latest version onto you so you can't win. We are paying a hefty subscription price for this service so bloody fix it and bring back the time left option!!!!

  • DylanPickle's avatar
    DylanPickle
    New member | Level 2
    7 years ago

    +1 to wanting this feature back, although it sometimes varied greatly, I relied on it for a number of reasons. Please bring the time estimation feature back. 

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