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Forum Discussion

mcfinney's avatar
mcfinney
Helpful | Level 6
7 years ago
Solved

Time Left in Sync has been removed from the desktop app

The dropbox menu bar app has stopped showing the time left in the current sync in the bottom of the window. It shows a seemingly irrelevant progress bar but even hovering over that does not tell me t...
desktop
sync
  • Emma's avatar
    Emma
    7 years ago
    LuisA1 wrote:
    Hi everyone,
     
    I’m a member of the Dropbox desktop application team.
     
    First off, I’d like to thank you all for your feedback on this. 
     
    Earlier this year, we removed the time to sync estimate from the Dropbox menu and replaced it with a progress bar as we believed it would be a better measure of true progress of your files syncing, rather than the time to sync estimates.
     
    That said - we’ve heard you! We have decided to bring back the time to sync estimate in an upcoming build of the Dropbox desktop application!
     
    Once this build is released, you should automatically see the time to sync estimate again. We will also update you here as soon as the version with the time estimate is available. 
     
    We truly appreciate all of your feedback, it’s very important to us to make Dropbox work for our users. Thank you! 

    Hi all, 

    I've checked with the team and this has been released to the current stable version v73. 

    It is available now for download, but your devices should also automatically be updated to this version soon.

    Thanks once again for your patience and feedback!

graystate's avatar
graystate
Helpful | Level 7
7 years ago

Dear Dropbox,

On behalf of the many many users who are complaining about the removal of the time remaining, or time left feature, I am requesting that you reinstate this feature in the next update. For so many of us, this was Dropbox's most integral feature.

I urge anyone who is missing this feature to post a 'seconded' below.

Dropbox, please do not mark this as 'Solved' until the feature has been reinstated. Also, please do not merge this with the other thread where us users have been talking about this topic.

Thank you very much for listening to your customers.

Mark's avatar
Mark
Icon for Super User II rankSuper User II
7 years ago

I'm afraid it has to be merged - that is the thread its being discussed and monitored on. Another thread isnt going to be seen or change anything as it makes it look like its only you on about it. I have tweaked the forum heading slightly though to make it more obvious what it is now. 

Also, I'm afraid the forum software marks things as 'Solved' if anybody selects that option - note that no Dropboxer or Super User would mark their own post as that UNLESS they wanted / needed it to appear at the top of the thread. It is anoying but, actually, in this case the issue is solved - it was intentionally removed. 

As has been said its a conscious decision to remove it and so people need to post in ONE thread (i.e. here) if they want to change that. 

What I will say is I have never, ever, EVER seen Dropbox change a decision in the whole time I've moderated here and I cannot see that changing now - especially when so few people are questioning it and in comparison to the number I have seen complain about it - or thousands, literally, about other things they changed. 

  • graystate's avatar
    graystate
    Helpful | Level 7
    7 years ago

    @Mark. Thanks for your reply, explanation and for changing the topic heading.

    • gloson's avatar
      gloson
      Helpful | Level 6
      7 years ago
      Seconded!

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