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Forum Discussion
mcfinney
7 years agoHelpful | Level 6
Time Left in Sync has been removed from the desktop app
The dropbox menu bar app has stopped showing the time left in the current sync in the bottom of the window. It shows a seemingly irrelevant progress bar but even hovering over that does not tell me t...
- 7 years ago
LuisA1 wrote:
Hi everyone,Iâm a member of the Dropbox desktop application team.First off, Iâd like to thank you all for your feedback on this.Earlier this year, we removed the time to sync estimate from the Dropbox menu and replaced it with a progress bar as we believed it would be a better measure of true progress of your files syncing, rather than the time to sync estimates.That said - weâve heard you! We have decided to bring back the time to sync estimate in an upcoming build of the Dropbox desktop application!Once this build is released, you should automatically see the time to sync estimate again. We will also update you here as soon as the version with the time estimate is available.We truly appreciate all of your feedback, itâs very important to us to make Dropbox work for our users. Thank you!Hi all,
I've checked with the team and this has been released to the current stable version v73.
It is available now for download, but your devices should also automatically be updated to this version soon.
Thanks once again for your patience and feedback!
JHargreaves
7 years agoNew member | Level 2
That's great 'n all but it still hasn't happened and it needs to happen now, not after breakfast, not after CSI, NOW!! It is utterly beyond comprehension how anybody could have imagined that stripping the UI of its most valuable piece of in flight information only to replace it with a "progress bar" that only tells you that "er..... like ... something's happening dude.... but.... that's all I can tell you..... so check back with me in a few minutes and .... maybe ..... you know.... I'll have moved a bit...... or not...... whatever" It just screams loud and clear that DropBox developers (and their line managers) are a bunch of pale sun-starved millennial propellerheads who all got excellent grades at school and all think they're the bomb but have absolutely no idea what their product actually does and how their customers actually interact with it. It wasn't broke. It didn't need fixing. Now it does so GET IT DONE. NOW!!!!!!!!! Before this turns into your "New Coke" moment.
Mandelko
7 years agoExplorer | Level 4
Hi. Thanks for the updates and information. As a user of the free version as I do not have too many files to upload at a time I did and do miss the toiming feature that was showing on the Dropbox icon in the windows task bar as it does make it easy for quick reference. However I have played around more with Dropbox and "discovered" , and much to my surprise that no one had mentioned it, that if you actually go to Dropboc.com via the link showing the world globe and use the Upload File/Folder function you will get the estimated time appearig in the bar at the bottom of the page. As mentioned above having it available on the icon would be best, but it is still available using another process. See links below.
https://www.dropbox.com/s/ohrntox0cisvd56/Dropbox.jpg?dl=0
https://www.dropbox.com/s/roxqsvlghsyf4xa/Dropbox1.jpg?dl=0
- furtonb7 years agoHelpful | Level 6Mandelko
Yes, I think most of us are aware of this. Although this completely defeats the purpose of using Dropbox for a lot of people I know (myself included), where we use it as an integrated part of our file systems, so the upload/download part is automatic.
I feel I need to clarify this, because I donât want anyone responsible at Dropbox to take a look at this thread and say, âbut itâs still available, use it that way!â
It might be valid, if you have occasional file transfers, Iâm syncing thousands of files on a daily basis, this âproductâ is seriously crippled in this state.
druidbox Team
What about offering an apology for us, this âyeah, we heard you, thanks for the feedback, very much appreciatedâ BS is so sad to read, itâs been months that this had been f*cked up, and Iâm having an annual subscription, so opting out is not as fast for me. Oh, âdiscountsâ, you were saying? In my dreams, I guess, it is very clear at this point that your âcustomersâ equal the âcash cowsâ cell in the quarterly report...- aamirift7 years agoHelpful | Level 5Hey Dropbox team how much time do you need further to bring back that feature?
- alison b.117 years agoHelpful | Level 5
Hi all, reporting back on Sync.com, which I'm transferring to from DB since they dropped this feature.
All is good and 2x as much space on the Pro Plan (2TB) as on DB. Other operations comparable, although I don't really use sharing.
One BIG issue for me with Sync.com is you can't preview video without downloading links. (FWIW, I teach film making, so previewing student submissions is pretty crucial).
I emailed Sync customer support and they got back to me LESS THAN 48 HOURS LATER with a somewhat awkward workaround, but it'll do as I'd rather give them my business than db, which has shown laughable contempt for the thousands of people who want the "time remaining" function back (a transparent attempt to push folks up to the next tier -- ugh).
- ElJayBronxNY7 years agoHelpful | Level 6
I think it goes beyond the push-to-next-tier issue. BEFORE they dropped the feature, I was noticing longer upload times. I have VERY fast internet speed so that was not a good thing to see. I think if they don't tell you the predictive time, and substantially deliver on that time, it's harder to complain that the upload service has gotten substantially slower. That cuts down on customer-service chats (or figuring out clever things for CS to tell us when we complain about upload or download speed).
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