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Forum Discussion
mcfinney
7 years agoHelpful | Level 6
Time Left in Sync has been removed from the desktop app
The dropbox menu bar app has stopped showing the time left in the current sync in the bottom of the window. It shows a seemingly irrelevant progress bar but even hovering over that does not tell me the time left to sync, which I have depended on to let clients know when files will be there. Hovering over only gives me the option to pause syncing. Was this feature removed or is this a bug in the latest update?
I'm on Mac OS Sierra 10.12.6
LuisA1 wrote:
Hi everyone,I’m a member of the Dropbox desktop application team.First off, I’d like to thank you all for your feedback on this.Earlier this year, we removed the time to sync estimate from the Dropbox menu and replaced it with a progress bar as we believed it would be a better measure of true progress of your files syncing, rather than the time to sync estimates.That said - we’ve heard you! We have decided to bring back the time to sync estimate in an upcoming build of the Dropbox desktop application!Once this build is released, you should automatically see the time to sync estimate again. We will also update you here as soon as the version with the time estimate is available.We truly appreciate all of your feedback, it’s very important to us to make Dropbox work for our users. Thank you!Hi all,
I've checked with the team and this has been released to the current stable version v73.
It is available now for download, but your devices should also automatically be updated to this version soon.
Thanks once again for your patience and feedback!
223 Replies
Replies have been turned off for this discussion
- Alex_Basis_HH7 years agoNew member | Level 2
Dear Community,
until recently, my upload was always in minutes / seconds indicating how long the upload still takes. Since today I see that the upload is shown in KB / Sec.
Does anyone know how I change that back to min / sec?
Thanks!
- Daphne7 years ago
Dropbox Community Moderator
Hey there, Alex_Basis_HH.Thanks for reaching out to us with your query!Unfortunately, the feature showing the time estimate left for syncing your files was removed in a recent update to the Dropbox desktop app. Currently there isn’t option within the app to change the display to show the time left for syncing.We have received a lot of feedback about this on the thread here, and I’d be more than happy to pass along your comments also to our dev team as we always value constructive feedback.Hope this helped to clarify matters - Have a wonderful weekend ahead! - sylrod0007 years agoHelpful | Level 5
I am having the same problem. I am trying to get files to a client and I cant even see the transfer speed. All it says is "syncing 3 files". I have no idea if I have a fast or slow upload speed. This is very frustrating and is killing my workflow. Dropbox, please fix this. Why on earth would it be removed?
- MikeW17 years agoHelpful | Level 6
Are you going to fix this? I sometimes upload files that take hours or even days to upload, and I really want a time estimate!
- matiasja7 years agoNew member | Level 2
Just by looking at the amount of complains in this thread it is easy to tell they screwed big time.
It's a shame, already starting to look for an alternative provider and I bet they'll lose many customers just for removing a tiny yet crucial feature (and not providing any kind of technical justification).
- Lek7 years agoHelpful | Level 5
Dear Dropbox, why this qestion marked as solved if its still not solved?
- harborlighthous7 years agoHelpful | Level 6
The reason this is marked as solved is bacsue this is a feature not a bug.
The Project Manager on this feature should be reassigned or let go, and the Dropbox team needs to own their mistake and put the time remaining indicator back.
It is ridiculous it has not already been rolled back.
Again, see my comment about hubris, and lack of humility.Incredibly arrogant behavior by Dropbox
- pepe19677 years agoHelpful | Level 6
I could understand if this was a free service like Google Drive however my company pays a sizeable subscription fee and expect to be consulted or forewarned when changes are made that impact the workflow of our remote employees. We run tight delivery schedules and the removal of this feature is impacting our B2B communication.
- MikeW17 years agoHelpful | Level 6
I also am paying for Dropbox. Not commercial but personal -- still, I cannot understand why they would have taken away this valuable capability.
- graystate7 years agoHelpful | Level 7
Dear Dropbox,
On behalf of the many many users who are complaining about the removal of the time remaining, or time left feature, I am requesting that you reinstate this feature in the next update. For so many of us, this was Dropbox's most integral feature.
I urge anyone who is missing this feature to post a 'seconded' below.
Dropbox, please do not mark this as 'Solved' until the feature has been reinstated. Also, please do not merge this with the other thread where us users have been talking about this topic.
Thank you very much for listening to your customers.
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