Forum Discussion

mcfinney's avatar
mcfinney
Helpful | Level 6
7 years ago
Solved

Time Left in sync has been removed from the Dropbox desktop app

The dropbox menu bar app has stopped showing the time left in the current sync in the bottom of the window. It shows a seemingly irrelevant progress bar but even hovering over that does not tell me t...
desktop
sync
  • Emma's avatar
    Emma
    7 years ago
    LuisA1 wrote:
    Hi everyone,
     
    I’m a member of the Dropbox desktop application team.
     
    First off, I’d like to thank you all for your feedback on this. 
     
    Earlier this year, we removed the time to sync estimate from the Dropbox menu and replaced it with a progress bar as we believed it would be a better measure of true progress of your files syncing, rather than the time to sync estimates.
     
    That said - we’ve heard you! We have decided to bring back the time to sync estimate in an upcoming build of the Dropbox desktop application!
     
    Once this build is released, you should automatically see the time to sync estimate again. We will also update you here as soon as the version with the time estimate is available. 
     
    We truly appreciate all of your feedback, it’s very important to us to make Dropbox work for our users. Thank you! 

    Hi all, 

    I've checked with the team and this has been released to the current stable version v73. 

    It is available now for download, but your devices should also automatically be updated to this version soon.

    Thanks once again for your patience and feedback!

ripchord's avatar
ripchord
Helpful | Level 6
7 years ago

There's another thread about the Time Left To Sync function being removed a few months ago. Tons of comments demanding it back.

Dropbox replied that they intentionally removed it (no idea why you would remove such a handy feature), then replied again stating it would be added back in with a coming update.

However, the 'coming update' doesn't have a date and it's been some time ago; now they don't even reply to additional comments on the thread asking for a time frame.

I'm curious, doesn't this annoy ALL Dropbox users? I mean, who doesn't want to know when your upload will complete? As it stands, it just says "Syncing..." and you have no idea when it will complete.

I use DB to share video files with clients but I realize people likely use a service in many different ways, so I'm wondering if the majority of their users don't really care how long it takes because their files are small?

  • Daphne's avatar
    Daphne
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 years ago
    Hey there ripchord,
     
    Just to note I’ve merged your post to the relevant thread so you will be notified with any updates easily here. We’ll be sure to update here as soon as we have confirmed the relevant info as we wouldn’t want to give any incorrect info for you all!
     
    We appreciate your time in letting us know your thoughts so we’ll make sure to reciprocate this by updating here as soon as we have that info - Thanks!
    • jbh1's avatar
      jbh1
      Explorer | Level 4
      7 years ago

      For anyone who is losing sleep/money over this, a temporary solution is to do a bit of quick math (the upload speed is still displayed). For example, if I am syncing 1 GB of data and the average upload speed is 100KB/sec, it will take approx 2h45m to complete. Obviously not a fix, but it'll cut the mustard until the ETA is returned. 

      • graystate's avatar
        graystate
        Helpful | Level 7
        7 years ago

        jbh1 and everyone else. The other option is to upload via your browser. It will actually give you the time remaining. The main issue is with big files, if your upload drops out or fails, you'll be starting again, unlike the desktop version.

        Can't wait for this to be sorted.

        I also temporarily went to Sync, but had major issues. I couldn't even download one of my own files via their browser. They have a long way to go yet.

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