Forum Discussion

mcfinney's avatar
mcfinney
Helpful | Level 6
7 years ago
Solved

Time Left in sync has been removed from the Dropbox desktop app

The dropbox menu bar app has stopped showing the time left in the current sync in the bottom of the window. It shows a seemingly irrelevant progress bar but even hovering over that does not tell me t...
desktop
sync
  • Emma's avatar
    Emma
    7 years ago
    LuisA1 wrote:
    Hi everyone,
     
    I’m a member of the Dropbox desktop application team.
     
    First off, I’d like to thank you all for your feedback on this. 
     
    Earlier this year, we removed the time to sync estimate from the Dropbox menu and replaced it with a progress bar as we believed it would be a better measure of true progress of your files syncing, rather than the time to sync estimates.
     
    That said - we’ve heard you! We have decided to bring back the time to sync estimate in an upcoming build of the Dropbox desktop application!
     
    Once this build is released, you should automatically see the time to sync estimate again. We will also update you here as soon as the version with the time estimate is available. 
     
    We truly appreciate all of your feedback, it’s very important to us to make Dropbox work for our users. Thank you! 

    Hi all, 

    I've checked with the team and this has been released to the current stable version v73. 

    It is available now for download, but your devices should also automatically be updated to this version soon.

    Thanks once again for your patience and feedback!

jpitts1519's avatar
jpitts1519
New member | Level 2
7 years ago

Time left for syncing has been removed on desktop. It only shows the speed and kb of how much is being transferred, but not the time left for it to sync, which is really annoying since I depend on that time to tell my clients when to expect their files. What can be done? 

  • Jane's avatar
    Jane
    Icon for Dropbox Staff rankDropbox Staff
    7 years ago
    Hey jpitts1519, if this detail is important to you, you could use our website as an alternative where you should be able to see the remaining time on the bottom of the browsing window :arrows_counterclockwise:. Nevertheless, I’ve moved your post under the relevant discussion, in order to add your voice to the feedback gathered & keep you in the loop if there’s a difference in a future iteration of the desktop application. 
     
    Please feel free to ping me here again if you have any more thoughts or questions & it will be a pleasure to continue our discussion. Thanks!
    • videophage's avatar
      videophage
      Helpful | Level 6
      7 years ago

      Hello Jane,

      Thanks for your reply here, but as someone said ealier, uploading directly to website is subject to failing due to random connexion issues.

      The desktop version is the best thing in the world, and since it's been several months and 19 pages of messages here, asking if the time sync left feature would be back someday, plus announcements of its return in some future update, i wonder if dropbox could get a little more official.

      And since, you know, people are paying for it.

      Thanks

      • Jane's avatar
        Jane
        Icon for Dropbox Staff rankDropbox Staff
        7 years ago
        I understand videophage, your honest feedback is mostly appreciated; positive or negative, your thoughts help us understand your needs better. As our team is always looking for ways to improve, I’ve made sure your feedback is passed along to our developers for further evaluation. Thanks for choosing Dropbox & please ping me here in case you have any further inquiries!
    • kerstinh's avatar
      kerstinh
      Helpful | Level 6
      7 years ago

      That is not actually a workable solutionn as main value for me for dropbox (vs WeTransfer or other Web-based transfer applications I could use) is the Desktop application. Being able to know how long I have until a sync finishes is crucial - even if it is sometimes inaccurate and estimate is fine. Please escalate this as this situation has gotten even worse with the removal of even the progress bar.

       

      • graystate's avatar
        graystate
        Helpful | Level 7
        7 years ago

        I was about to complain (again) about the upload time not being back, but then I thought about it and realised that there are probably some hard working and quite stressed coders working on getting the feature back in, so I just want to say thanks to those coders. I'm sure they'll get it back as soon as they can. I really really do look forward to that day though :)

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