Forum Discussion

lorrgerr41's avatar
lorrgerr41
Explorer | Level 3
5 years ago

Transfer of pictures into dropbox from google photos

I have been using Dropbox for a while now to create folders and then transfer my pics into them from Google photos. When i create the folder in dropbox i have always taken the option to upload files ...
sync
upload
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Hey lorrgerr41, welcome to the Dropbox Community!

Would you mind giving me a bit more info as to how you are uploading the photos?

Is it from your phone, or your computer?

If you can send me a screenshot with the options you see now, when trying to upload files, I would really appreciate it.

Thanks!
  • lorrgerr41's avatar
    lorrgerr41
    Explorer | Level 3
    5 years ago

    Hi Hannah

    I am use Acer Chromebook laptop, i have attached a pic of what i see when on dropbox and try to upload my pics from Google photos.

    On the left hand side i always got the google option and could go in and picked the photos i wanted to upload to my dropbox folder, it has changed all of a sudden and i cannot get to them

    Thanks Lorraine

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      5 years ago
      Thanks for the screenshot, Lorraine, I appreciate it!

      The thing is that this is a window generated by your operating system, which allows you to browse and select files to upload to other sites or apps.

      What do you see, if you click on 'Google Drive'? Does the 'Google Photos' option appear there, perhaps?

      If not, since you don't have an issue finding Dropbox, but it's Google Photos that's missing from those options, I think it'd be best to look into this with Google, who have also created your operating system.

      They should be able to help you figure out why that option is missing and how to add it back.
      • lorrgerr41's avatar
        lorrgerr41
        Explorer | Level 3
        5 years ago

        Okay thanks

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