We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
lorrgerr41
5 years agoExplorer | Level 3
Transfer of pictures into dropbox from google photos
I have been using Dropbox for a while now to create folders and then transfer my pics into them from Google photos. When i create the folder in dropbox i have always taken the option to upload files ...
lorrgerr41
5 years agoExplorer | Level 3
Hi Hannah
I am use Acer Chromebook laptop, i have attached a pic of what i see when on dropbox and try to upload my pics from Google photos.
On the left hand side i always got the google option and could go in and picked the photos i wanted to upload to my dropbox folder, it has changed all of a sudden and i cannot get to them
Thanks Lorraine
Hannah
Dropbox Community Moderator
5 years agoThanks for the screenshot, Lorraine, I appreciate it!
The thing is that this is a window generated by your operating system, which allows you to browse and select files to upload to other sites or apps.
What do you see, if you click on 'Google Drive'? Does the 'Google Photos' option appear there, perhaps?
If not, since you don't have an issue finding Dropbox, but it's Google Photos that's missing from those options, I think it'd be best to look into this with Google, who have also created your operating system.
They should be able to help you figure out why that option is missing and how to add it back.
The thing is that this is a window generated by your operating system, which allows you to browse and select files to upload to other sites or apps.
What do you see, if you click on 'Google Drive'? Does the 'Google Photos' option appear there, perhaps?
If not, since you don't have an issue finding Dropbox, but it's Google Photos that's missing from those options, I think it'd be best to look into this with Google, who have also created your operating system.
They should be able to help you figure out why that option is missing and how to add it back.
- lorrgerr415 years agoExplorer | Level 3
Okay thanks
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!