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lukeflegg's avatar
lukeflegg
Helpful | Level 6
3 years ago
Solved

Unable to create Google Docs, Sheets, Slides...

Hello, I'm in my Dropbox folder, click Create > Google Doc and it keeps asking me to link my Google account. I do it yet again. It invites me to type the name for my new doc but then it just says "G...
Create
  • Hannah's avatar
    Hannah
    3 years ago

    Hey lukeflegg, if you're just sending 'can view' links to your clients, they can't see your email through Dropbox.

     

    If you're sending links via email, using this address, they'll of course see it, but through your Dropbox link, your email address is not visible; they can only see your account's name.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

It's possible that the error you're getting is due to the emails not being the same on the system, as they do need to match when creating Google files.

lukeflegg's avatar
lukeflegg
Helpful | Level 6
3 years ago
Thanks. So if I changed my Dropbox email to my Gmail one, would my clients I share Dropbox links with etc see my unprofessional Gmail email address?
  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey lukeflegg, if you're just sending 'can view' links to your clients, they can't see your email through Dropbox.

     

    If you're sending links via email, using this address, they'll of course see it, but through your Dropbox link, your email address is not visible; they can only see your account's name.

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