We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
VeronicaE
4 years agoExplorer | Level 3
Unable to generate link
For the last month every time I try to share any kind of file in my account I’m told “unable to generate link” and that I don’t have permission to create a link to the file. Audio, photos, text docs, ...
VeronicaE
4 years agoExplorer | Level 3
Hi, I’d love if you could do that for me, thanks!
Jay
Dropbox Community Moderator
4 years agoHi VeronicaE, I've sent you an email, please could you reply to the email when you get a chance!
- VeronicaE4 years agoExplorer | Level 3
Hi Jay, I've responded.
- Jay4 years ago
Dropbox Community Moderator
Thanks, I've replied to your message and forwarded it to a specialist team to assist further.
- MarkBakalor3 years agoNew member | Level 2Add me to the list of users to generate links to share files. I’m a business user and have not experienced this issue before this week. It’s maddening. Please help!
About Create, upload, and share
Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!