Forum Discussion

VeronicaE's avatar
VeronicaE
Explorer | Level 3
4 years ago

Unable to generate link

For the last month every time I try to share any kind of file in my account I’m told “unable to generate link” and that I don’t have permission to create a link to the file. Audio, photos, text docs, ...
Share
shared links
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Thanks, I've replied to your message and forwarded it to a specialist team to assist further.

MarkBakalor's avatar
MarkBakalor
New member | Level 2
3 years ago
Add me to the list of users to generate links to share files. I’m a business user and have not experienced this issue before this week. It’s maddening. Please help!
  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi MarkBakalor, don't worry, I am here to help! 

     

    I just sent you an email, in order for us to have a closer look into this.

     

    Respond back to me, and we'll take it from there. Thank you! 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!