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Unable to move the Dropbox folder as 'some files can't be moved'
Trying to move from C drive to D drive - I am OUT of space. But keep getting error message. "SOme files can't be moved. Please select a new location or close some open files and try again..
I've found a solution that, while somewhat complicated, will allow you to move the Dropbox folder location on Windows 10 if you get the error "Some files cannot be moved" WITHOUT re-downloading your files. This requires admin level privileges.
First, open Windows Task Manager - you can do this by right clicking on the taskbar.
Now open the Dropbox Preferences and select the Account tab. The move location button probably won't work if you're reading this guide, but you might as well try it again at this point.
Switch to Task Manager and position the window so you can see both it and Dropbox Preferences at the same time. In Task Manager, select "explorer.exe", right click it, and select 'End Task'. At this point any file explorer windows will disappear along with the taskbar. You'll get them back later. Next select the Services tab and navigate to WMPNetworkSvc. This can be done quickly by clicking the 'Name' column to sort alphabetically, selecting any service in the list, typing 'w', and scrolling down until you see it. Right click on it, and select 'Stop'.
Now switch to Dropbox Preferences and try moving your location again. This should succeed. If so, in Task Manager, select WMPNetworkSvc, right click, and select 'Start'. Then press File -> Run New Task. Type 'explorer.exe' and hit enter. This should restart your taskbar.
If your problem is solved, you're done with this guide. Otherwise I have some troubleshooting tips.
[Troubleshooting] Download Process Explorer (http://filehippo.com/download_process_explorer/) and open it as an administrator. Press CTRL-F and search for "Dropbox". Many processes should show up. Each of these could potentially be the process that is keeping your folder locked. Start by stopping/ending explorer.exe and WMPNetworkSvc and try moving the folder in the Dropbox Preferences window again. Don't kill any Dropbox.exe processes. If you find a process that is keeping Dropbox locked and is marked hidden, you can kill it using the command prompt. Take note of the process ID (PID). Open a command prompt window as an administrator, and type "Taskkill /PID [your process id] /F". After killing each subsequent process, retry moving your Dropbox folder. After a successful move, reboot your machine.
Just ran into this myself. I'm running dropbox on windows 10. I was trying to move dropbox from the default location (my profile folder on drive C) to a new internal drive. Everything I tried I'd get the error. However, after much wasted time I tried moving it to somewhere else on drive C, to see if that would make a difference. Worked first time. Tried to go to the new drive and it failed again. Had to force it to setup from scratch again in the end
I suspect that when dropbox says it will move your files to the new location it literally tries to do that using a move file API on the top level dropbox directory. This will only work if the files are being moved to the same partition though (it just relinks them, doesn't physically move the files), so dropbox immediately gets an error when it tries to do so. What it would need to do in this case is to copy all the files to the new location then delete the originals.
