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Ladybug88's avatar
Ladybug88
Explorer | Level 3
2 years ago

Uploaded a number of files, but the saved file is not the uploaded file shared. Help!

I have uploaded a number of files, but the saved file is not the version of uploaded file shared. Help! These are new saved files without a previous existing version. The version being uploaded is fr...
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi Ladybug88, let's see what we can find together! 

 

Let's take this one step at a time. You mentioned that you uploaded some files. 

 

Would you mind clarifying where these files came from? Were they in a different account, or locally on your device? 

 

If I understand this correctly, it sounds like the content was previously saved in another shared folder, right? 

 

Let me know more, and we'll take it from there!

Ladybug88's avatar
Ladybug88
Explorer | Level 3
2 years ago

My troubleshooting leads me to think it's a compatibility issue. Working on a Macbook, using Safari & MS Excel

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