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Kashiwa14
1 year agoExplorer | Level 3
Uploading images/videos from iPhone resets the name to today's date instead of its creation date
Hello Dear Dropbox-Team,
I find it very useful that Dropbox changes the names of my images and videos to this uniform format "[Foto|Video] DD.MM.YY, HH MM SS.[jpg|png|mp4|...]" when I upload th...
Kashiwa14
1 year agoExplorer | Level 3
Hi,
I choose „Upload Photos“. With „Upload Files“ I don’t have access to my Photos album.
I choose „Upload Photos“. With „Upload Files“ I don’t have access to my Photos album.
Jay
Dropbox Community Moderator
1 year agoThanks for the info. In general, only the automatic camera upload feature will automatically rename the photos into the date format. Manually uploading images will not rename the files, and will change the modification date to the time of the upload itself.
- Kashiwa141 year agoExplorer | Level 3
Hi,
no, I always used to upload my images manually and it worked, also for the images I cropped. This problem only affects the latter, that is the editted images and specifically screenshots. I did analyse this further and figured out this following. Maybe it can help someone else or you for bug fixing:
When I edit a screenshot on an iPhone there will be two images, the original uneditted one (which isn’t directly visible in the photos album) and the editted one. When I try to upload my editted image from within the Dropbox App, there are two operations running. First will the original image be uploded with the real timestamp and then will the edit data will be applied to it. That is why the original time stamp will be resetted to the current time, because the edit data was applied just now. That is how I can explain it.
However I just found a workaround. When I reset my image to the original and edit it the same way as before, then this issue doesn’t occur at all. Then the original date and my modification will be recognized after uploading. So maybe this theory from above only applies to images that are old. But as you can imagine resetting each editted screenshot and then apply the modification from before is a very exhausting process. So still I hope my analysis helps you to work further on this issue. If you need more information please let me know :)
Thank you!
- Walter1 year ago
Dropbox Community Moderator
Thanks for all the additional information there Kashiwa14 - much appreciated.
I'm glad to hear you managed to find a workaround for this and note that you can also rename your files while manually uploading them too or even use the camera uploads feature.
I hope this helps a tad.
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