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JH84's avatar
JH84
Explorer | Level 3
4 years ago
Solved

Uploading security camera videos has stopped

No videos have been uploaded from my Netatmo Presence since 17th July 2021.

sync
Third Party Integrations
upload
  • Rich's avatar
    Rich
    4 years ago
    JH84 wrote:

    No videos have been uploaded from my Netatmo Presence since 17th July 2021.

    You'll need to reach out to Netatmo for support with their products. Dropbox cannot provide support for third-party applications or products.

3 Replies

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  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    4 years ago
    JH84 wrote:

    No videos have been uploaded from my Netatmo Presence since 17th July 2021.

    You'll need to reach out to Netatmo for support with their products. Dropbox cannot provide support for third-party applications or products.

  • JH84's avatar
    JH84
    Explorer | Level 3
    4 years ago
    My videos are now uploading to Dropbox. This was thanks to Netatmo sorting out their software problems.
  • Torsten2's avatar
    Torsten2
    Explorer | Level 3
    3 years ago
    Hello, what did you need to do in order to restart the upload to dropbox?

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