Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

gnopscorp's avatar
gnopscorp
New member | Level 2
6 years ago
Solved

Visibility of IP Accessing Shared Files and Folders

Hi all,

 

if somebody shares files and folders with me, is the file/folder sharer able to see the IP address from where I access the data or download the data automatically?

 

Thank you in advance.

 

GNops

  • Hey there gnopscorp, thanks for reaching out!

     

    You would only be able to see this info for downloaded files/folders if the content belongs to a Business team.

     

    The admin of a Business team can check out more specific info for file actions through the admin console.

     

    For files/folders shared from personal accounts (Basic, Plus or Professional), the owner of the content wouldn't be able to see this info.

     

    Let me know if this helps!

1 Reply

Replies have been turned off for this discussion
  • Daphne's avatar
    Daphne
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 years ago

    Hey there gnopscorp, thanks for reaching out!

     

    You would only be able to see this info for downloaded files/folders if the content belongs to a Business team.

     

    The admin of a Business team can check out more specific info for file actions through the admin console.

     

    For files/folders shared from personal accounts (Basic, Plus or Professional), the owner of the content wouldn't be able to see this info.

     

    Let me know if this helps!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!