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Film Rescue's avatar
Film Rescue
Explorer | Level 3
2 years ago
Solved

What happened to the "send a copy" option? I can no longer see it

We've been using Dropbox transfers for some time now almost every day by going to the black "share folder" button in the upper right corner when in a folder, using the pull down menu from the "share ...
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  • Rich's avatar
    Rich
    2 years ago
    Film Rescue wrote:

    ... this still isn't the same as before because it is sharing the folders in the folder vs the root folder those folders are in.

    Uncheck the folders, then click the gear icon next to the main folder name and select Share, then Send a copy.

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for your post, Film Rescue. 

 

Just to clarify, is the option missing from the context menu on your desktop app? 

 

Can you send over a screenshot showing where you were previously seeing the "send a copy" button exactly? 

 

Finally, is this the only option you’re missing from your Dropbox account? 

 

Let me know, and we’ll go from there.

Film Rescue's avatar
Film Rescue
Explorer | Level 3
2 years ago

Thank you Nancy

I've attached a screenshot. The arrow points to where I used to find "send a copy" so I could create a transfer. Now I have to find the file in a folder and right click on it in order to find "send a copy"

 

I haven't noticed any other changes

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 years ago
    Film Rescue wrote:

    The arrow points to where I used to find "send a copy" so I could create a transfer.

    Click the black Share selected button on the left.

    • Film Rescue's avatar
      Film Rescue
      Explorer | Level 3
      2 years ago

      Thank you!!!

    • Film Rescue's avatar
      Film Rescue
      Explorer | Level 3
      2 years ago

      So...but, this still isn't the same as before because it is sharing the folders in the folder vs the root folder those folders are in. Last week sharing the root folder was simply accessible in a pull down menu that was there before when you hovered over "share folder".  Thanks for this but it's not optimal.

      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II
        2 years ago

        Move up a directory to the root folder and then tick the folder name and use the option you just used.

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