Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

TimB2's avatar
TimB2
Explorer | Level 4
2 years ago
Solved

When are files actually synced in the desktop app on Windows?

As the attached screenshot shows, when I look in the Dropbox manager in the Windows taskbar it simultaneously tells me that “Your files are up to date” while also listing all the files still “Waiting...
desktop
sync
windows
  • dman1903's avatar
    dman1903
    2 years ago

    Hi Jay,

    I think the problem was a specific folder. I'm not sure, if it is somehow related to this folder having files in it which are commonly "open" within an application I use. The problem resolved itself after I rebooted my PC.

    Cheers

    Steven

dman1903's avatar
dman1903
New member | Level 2
2 years ago

I seem to consistently have this problem, as do my colleagues. I cannot tell, if it still needs to sync or not, there is often/always a list "Waiting to sync”s, whilst at the same time it says “Your files are up to date” .

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi @dman1903, what OS and Dropbox desktop application version are you running on your machine?

  • dman1903's avatar
    dman1903
    New member | Level 2
    2 years ago

    Hi Jay, Im on Dropbox version 206.4.6506, and on Windows 10 Pro 22H2.

    Thanks.

     

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Do you see files in Finder with a cloud icon, like in this article? 

       

      Are these files that are waiting to sync in the same folder, or different areas?

      • dman1903's avatar
        dman1903
        New member | Level 2
        2 years ago

        Hi Jay,

        I think the problem was a specific folder. I'm not sure, if it is somehow related to this folder having files in it which are commonly "open" within an application I use. The problem resolved itself after I rebooted my PC.

        Cheers

        Steven

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!