Forum Discussion

stevethegil's avatar
stevethegil
Explorer | Level 3
10 months ago

Where is the camera uploads setting to change .heic to .jpg on iOS?

I have been using Dropbox for a long time. It worked I never had to change anything from my initial setup. On going from Windows 10 to 11 my camera uploads changed from .jpg to .heic. Most of my us...
Camera uploads
iOS
Mobile
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Hey stevethegil, thanks for posting your question to our Community!

The setting in question will be found in the Camera Uploads settings on your phone, you won't find it on the desktop app.

To find it, open the Dropbox app, tap on "account" and then tap on "Camera Uploads".

Check if that makes a difference for you and let us know.

Thanks.

stevethegil's avatar
stevethegil
Explorer | Level 3
10 months ago

I have no Dropbox on my phone. I just upgraded my iPhone from a 7Plus to the flagship 16 Pro Max. I thought it was about time. No iOS update was limiting me. I just checked my old phone no Dropbox there either.

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