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Forum Discussion
iviansur
2 years agoExplorer | Level 4
Why am I getting the 'user wants to join your Dropbox team' emails?
Hi! We started getting these [Removed as per Community Guidelines] emails whenever someone tried accessing our shared files through shared links. Please explain why it happens and how to stop getting...
- 2 years ago
With the shared links that have edit rights, there is a button users can click to add the file or folder to their own Dropbox account, which would then send the 'request access' emails you've been receiving.
Jay
Dropbox Community Moderator
2 years agoThat would be helpful, since read-only links shouldn't have the option to join.
Another thing to check would be if the shared links contain an rlkey in them.
iviansur
2 years agoExplorer | Level 4
Jay, all links contain rlkey. Some are read-only, while others have the 'can edit' setting. I suspect that the editable links are causing the issue. I’m unsure what those attempting to access the shared links are pressing that triggers this behavior.
- Jay2 years ago
Dropbox Community Moderator
With the shared links that have edit rights, there is a button users can click to add the file or folder to their own Dropbox account, which would then send the 'request access' emails you've been receiving.
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