Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

iviansur's avatar
iviansur
Explorer | Level 4
2 years ago
Solved

Why am I getting the 'user wants to join your Dropbox team' emails?

Hi! We started getting these [Removed as per Community Guidelines] emails whenever someone tried accessing our shared files through shared links. Please explain why it happens and how to stop getting...
Notifications
Shared Links
sync
  • Jay's avatar
    Jay
    2 years ago

    With the shared links that have edit rights, there is a button users can click to add the file or folder to their own Dropbox account, which would then send the 'request access' emails you've been receiving.

iviansur's avatar
iviansur
Explorer | Level 4
2 years ago

Thank you Hannah! Is there a way to set up all team members' accounts so they can only share read-only links or share links with editable settings from their personal profile folders only?

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey iviansur, let me also jump in here! 

 

There isn't an exact setting that allows you to achieve exactly what you mentioned. 

 

However, you can change the default permissions for shared links, prevent members from sharing externally or set an expiration for new links shared outside your team by visiting the settings found in your Admin Console. 

 

If you need something else, please let me know and I will be more than happy to help every step of the way. 

  • iviansur's avatar
    iviansur
    Explorer | Level 4
    2 years ago

    Hi Megan. Thanks, but these options aren't suitable. At least there is a "Default permissions for shared links" setting. It would be great to expand it. Anyway, thanks all for your help!

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!