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LB3444's avatar
LB3444
Explorer | Level 3
3 days ago

Why are all my links still active, even after I deleted my Dropbox account?

All of my shared links and files are still downloadable to people I sent the links too even after I have deleted the folders and my dropbox account. When will they finally go away?
shared links
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 days ago

Hey LB3444 - thanks for bringing this to our attention.

Can you just clarify if you've deleted the files that your shared links are pointing to and/or the links themselves from your sharing tab?

Let me know more and we'll take it from there. 

  • LB3444's avatar
    LB3444
    Explorer | Level 3
    1 day ago

    Shared links that I made public. I don't have anything at the link you shared. I don't know why these are still visible for people

    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      1 day ago
      LB3444 wrote:

      I don't have anything at the link you shared.

      They are then being shared from a different account.

      If you do not have the file on your device and nothing is at that URL then you are not sharing them. 

      Have a look for emails from mailto:no-reply@dropbox.com to see if you get emails to a different address at some point and accidentally have 2 accounts.

      • LB3444's avatar
        LB3444
        Explorer | Level 3
        5 hours ago

        It is shared from the same account/ exact same link I used before. It evens says my account in incognito mode. Still not down. 

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