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LB3444's avatar
LB3444
Explorer | Level 3
3 days ago

Why are all my links still active, even after I deleted my Dropbox account?

All of my shared links and files are still downloadable to people I sent the links too even after I have deleted the folders and my dropbox account. When will they finally go away?
shared links
LB3444's avatar
LB3444
Explorer | Level 3
5 hours ago

It is shared from the same account/ exact same link I used before. It evens says my account in incognito mode. Still not down. 

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 hours ago

Hey LB3444, I hope it's okay for me to jump in here as well.

Can you please send us a screenshot of what you see here?

Also, if you use the search bar on the Dropbox website to search for the files you shared through a Dropbox link, do you get any results?

And lastly, can you let us know how you created those links?

  • LB3444's avatar
    LB3444
    Explorer | Level 3
    4 hours ago

    I see nothing, but I deleted my old account which has all those links. I am talking to you from a new account just to get support and Dropbox hasn't responded to my ticket in 3 days.  I created publicly viewable links for viewing to whoever has the link. When I click on those exact same links, it evens says my account in incognito mode, not shared by someone else. 

    None of my files appear when I try to search for them.

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