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Forum Discussion

Hugo Silva's avatar
Hugo Silva
Explorer | Level 3
1 year ago

Why are my photos being duplicated in a different aspect ratio?

When transferring photos to Dropbox from the iPhone, it duplicates the photos, changing the 16:9 format to the 4:3 format. What is happening?
sync
upload
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

No problem, Hugo Silva, feel free to create a post on the page I linked you in my previous reply and a member of our Portuguese team will get back to you the soonest possible!

 

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Não há problema, Hugo Silva, sinta-se à vontade para criar um post na página que indiquei na minha resposta anterior e um membro da nossa equipa de português entrará em contacto consigo o mais rapidamente possível!

Hugo Silva's avatar
Hugo Silva
Explorer | Level 3
1 year ago

Fico a aguardar, pois o problema continua e gostaria de ter uma resolução.

De que forma é o contacto. Via telemóvel?

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