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Forum Discussion
franzanth
8 months agoNew member | Level 2
Why did the sync status of my files changed to online-only all of a sudden?
I've been a Dropbox user since, gosh, who knows when. Suddenly, at some point this week, my default state switched from available offline to online only. I don't recall upgrading my OS or making majo...
franzanth
8 months agoNew member | Level 2
I just checked, and your diagnosis is spot on, thank you!
What's the hard drive space threshold that triggers this switch? Just so I could prevent this from happening.
I know your team have a lot of things to consider, but personally, I'd appreciate the switch to not be automatic, or at least come with a prior warning. With my slow internet, having to partially redownload my missing recent files, back them up physically, then reactivate the online only toggle bit by bit so I don't trip that threshold by accident is a multi-hour task. Hopefully this perspective is worth considering.
Thanks again, really appreciate the explanation!
Megan
Dropbox Community Moderator
8 months agoHey franzanth, let me also jump in here!
There's not a specific hard drive space number that we're aware of. This happens automatically on the back-end.
In any case, your comments on this have been quite helpful, and I will do everything I can to ensure that your voice is heard.
I'll forward your feedback to the appropriate areas so we can continue to improve.
If you need something else, please let me know and I will be more than happy to help every step of the way.
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